Privacy Policy | My Comms Coach

Last updated: 27 February 2026

My Comms Coach ("we", "us", or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website at mycommscoach.com or interact with our services.

Please read this policy carefully. If you have any questions, you can contact us at kirsten@mycommscoach.com.

1. Information We Collect

We collect information you provide directly to us, including:

Contact and registration information — such as your first name, last name, and email address when you join our waitlist or sign up for our services.
Quiz responses — answers you provide when completing the Communicator Style Quiz.
Communications — any messages you send us directly by email or through our website.

We also collect certain information automatically when you visit our website, including browser type and version, pages visited and time spent on those pages, referring website, and general location (country/region level only).

2. How We Use Your Information

We use the information we collect to provide, operate, and improve our services; send you updates and information about My Comms Coach that you have requested; respond to your questions and provide customer support; personalise your experience based on your communication style assessment results; monitor and analyse usage of our website to improve it; and comply with legal obligations.

We will not sell, rent, or trade your personal information to third parties for their marketing purposes.

3. Cookies

Our website uses cookies — small text files stored on your device — to improve your experience and help us understand how our site is used. Cookies we use include essential cookies (required for the website to function correctly), analytics cookies (help us understand visitor behaviour so we can improve the site, e.g. HubSpot analytics), and functional cookies (remember your preferences and settings).

You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

4. Third-Party Services

We use a small number of trusted third-party services to help us operate our business:

HubSpot — we use HubSpot as our website platform and customer relationship management tool. HubSpot may store your information on servers located outside Australia. You can read HubSpot's privacy policy at legal.hubspot.com/privacy-policy.
Base44 — our coaching application is built on Base44. When you use the quiz or coaching features, your data is processed through Base44's platform.
Email service providers — we may use email tools to send you communications you have opted into.

These third-party providers are required to protect your information and may only use it to provide services on our behalf.

5. Data Storage and Security

We take reasonable steps to protect your personal information from unauthorised access, disclosure, or misuse. Your data may be stored and processed in Australia or overseas (including in servers operated by our third-party service providers).

While we take security seriously, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to access the personal information we hold about you; request that we correct inaccurate or incomplete information; request that we delete your information (subject to any legal obligations we may have to retain it); and opt out of marketing communications at any time by clicking "unsubscribe" in any email we send, or by contacting us directly.

To exercise any of these rights, please contact us at kirsten@mycommscoach.com.

7. Children's Privacy

Our services are intended for adults and are not directed at children under 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will promptly delete it.

8. Links to Other Websites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any external sites you visit.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "last updated" date at the top of this page. We encourage you to review this policy periodically.