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Poor team engagement destroys wellbeing

Why I quietly left my dream job: an employee perspective

Your Comms Coach |

I loved my job until my manager made me afraid to speak up.

When I first started, I felt part of something special. We were all passionate about the organisation and what it did.  There was real camaraderie. Leaders were there to help me learn and grow.  I couldn't wait to contribute my ideas. Every meeting felt like an opportunity to make things better.

Then everything changed.

When Communication Becomes Control

A new leader was brought in as part of a restructuring.  Her communication style was very direct - continued demands, meetings where she spoke and didn't listen, and very direct email messages copying in lots of senior people. 

I no longer felt connected to what the business did, and work no longer had purpose. And the
 copying in of senior leaders sent a clear message about my standing in the organisation, and how little I was valued.

The Slow Burn of Disengagement

The change in me was gradual but devastating. I went from being demotivated to constantly on edge, doing only what I had to do while searching for a new job. When your input is no longer valued, something fundamental breaks.

Research shows that 41% of employees have left a job because they felt they weren't listened to. I was becoming part of that statistic.

I had become what researchers call a "quiet quitter." Still showing up, but mentally checked out.

The Real Cost of Communication Failure

My disengagement didn't happen in isolation. 

When someone who was previously engaged starts withdrawing, it affects the entire team dynamic. Other people notice. The energy shifts.

What my manager didn't realise is that only 50% of workers say their managers create psychological safety on their teams. 

The organisation lost not just my productivity, but my advocacy. I went from someone who would recommend the company to others to someone counting down the days until I could leave.

The financial cost of replacing me was significant. But the cultural damage was worse.

What Would Have Made Me Stay

Looking back, the solution wasn't complicated.

I needed to feel informed about changes instead of being blindsided by them. I needed my manager to ask for my perspective instead of dismissing it.  

I needed recognition for what I brought to the team, not constant criticism or direction for what I was doing wrong.

Most importantly, I needed to feel genuinely cared for as a person, not treated as a resource to be managed.

Research confirms that less than half of workers feel safe sharing their opinions at work for fear of negative consequences.

I had become part of that silent majority.

The Communication Support Gap

Here's what frustrates me most about this experience.

At my exit interview I spoke up about the reason I was leaving. My manager had no idea how her communication style was impacting the team. She thought she was being efficient and that being direct meant there was no ambiguity.

She lacked the support and tools to communicate in a way that built engagement rather than destroyed it.

Senior executives get communications training and support. Middle managers are often left to figure it out alone.

Coaching from a specialist could have helped her understand how her messages were landing, suggesting better ways to frame difficult conversations.

Simple feedback loops could have shown her the impact of her communication choices before it was too late.

Breaking the Cycle

My story isn't unique. Millions of employees are having similar experiences right now.

The good news is that this cycle can be broken.

When managers learn to communicate in ways that make people feel heard, valued, and genuinely cared for, everything changes.

Engagement increases. Productivity improves. People stop quietly quitting and start contributing again.

Every manager deserves the support to communicate well. Every employee deserves to feel part of something special.

The technology now exists to democratize communication support. The question is whether managers will use it before losing their best people.

I hope they do, because no one should have to choose between their wellbeing and their career.

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